Privacy Policy

WHO WE ARE:

 

At Hermoza Design Ltd., we are committed to maintaining the trust and confidence of our visitors to our website. Specifically, we want you to be aware that Hermoza Design Ltd. is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. The Privacy Policy we have provided below highlights details on when and why we collect your personal information, how we use it, the limited conditions under which we disclose it to others and the security.

 

PERSONAL INFORMATION:

 

We may collect and store following personal information about you:

1. Information required to register with the site (including first name, last name, telephone number, email address and delivery invoice address)

2. Details of any requests for products you make through the site

3. Billing information such as your credit card number and expiry date

4. Other information you generate as a result of site interaction

 

AUTOMATED COLLECTION:

 

We may automatically collect information such as the type of internet browser you use and operating system you use, the Internet Protocol (IP) address of the computer being used, the website from which you linked to our site and the website you visit as you leave the site. We use this information to collect broad demographics about the visitors and to improve the site’s content.

 

COOKIES:

 

When you visit the site we may store some information (commonly known as cookies) on your computer. Cookies are a piece of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your journey around the web.

 

Cookies can be categorized in accordance with the categories found in the US Cookie guide as set out below:

1. Strictly necessary cookies- these cookies are essential in order to enable you to move around a website and use its features and enable services you request for. Consent is not required for these cookies.

2. Performance cookies- these collect information about how visitors use a website

3. Functionality cookies- they allow the website to remember the choices made by a user such as language preference

4. Targeting or advertising cookies- they collect information about a user’s browsing habits and are usually placed by advertising networks with the website operator’s permission.

Cookies can also be categorised in accordance with how long they are saved on your device. ‘Session cookies’ are short term cookies which are only saved on the computer’s memory for the duration of user’s visit to the site.’Persistent cookies’ remain saved on the computer’s memory for a set period of time even after the browsing session has ended.

 

You can block or erase the cookies from your computer if you want to, but certain parts of the site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

 

Unless you have adjusted your browser settings to refuse cookies, our system will set cookies when you navigate around the site. By using our site you consent to our use of cookies.

 

USE OF PERSONAL INFORMATION:

 

Our primary purpose of collecting user information is to provide you with a smooth, safe and efficient experience and provide you with product(s) you may have requested. To customize your experience we use information you make available tp us when you interact with us, our affiliates and third parties. We gather information using the tracking tools described above and information you provide us directly as described in the Privacy Policy. 

 

We may use Facebook custom audience to deliver interest-based advertisements to you on Facebook based on your email address. We may use Google Ads customer match to show you advertisements based on data you share with google such as email address.

 

By using our site and providing your personal information,  you agree that we may use your personal information in order to:

1. Administer the site

2. Process your order(s), including dispatch, payment and returns(if applicable)

3. Collect payment for any product we provide you

4. Make general improvements to our site and products we offer

5. Analyse how customers are making use of the site

6. Resolve disputes and troubleshoot problems

7. Enable third parties to carry out technical, logistics and other functions on our behalf

8. Prevent, detect and investigate potentially prohibited or illegal activities

9. Notify you of certain offers and new products

 

SHARING PERSONAL INFORMATION:

 

Credit or debit card payments will be collected by us. In order to process your payment, you may need to provide additional details to our payment processor.

 

We may also share your personal information with:

1. Other companies we have instructed to provide service of goods for us

2. Law enforcement agencies, other government agencies or third parties if required by law to do so

3. Other business entities should we plan to merge with or be acquired by that business entity.

 

Except as mentioned in our Privacy Policy, our website terms or our sales terms, we will not disclose any of your personal information without your permission.

 

LINKS TO AND FROM OTHER WEBSITES:

 

We cannot be responsible for the privacy policy of other sites even if you access them using links on our site. We recommend you to check their policy and contact its owner or operator if you have any questions or concerns.

 

In addition if you link to this site from a third party website, we cannot be responsible for the privacy policy and practice of the owner or operators of that third party website and recommend you to check their privacy policy.

 

You are not entitled (nor will you assist others) to set up links from your own website(s) to the site (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or with-hold at our absolute discretion.

 

SECURITY AND STORAGE OF PERSONAL INFORMATION:

 

Although we maintain safeguards to protect your personal information from unauthorized or inappropriate access, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to us via our site.

 

As a part of our service of providing products to you through the site, the information you provide to us may be transferred to countries outside of Canada. By way of example, this may happen when our servers are from time to time located in a country outside of Canada or one of our service providers is located outside of Canada. These countries may not have similar data protection laws as Canada. If we transfer your information outside Canada, we will take steps with the aim of ensuring that your privacy rights are continued to be protected.

 

If you may use the site outside of Canada, your information may be transferred outside of Canada.

 

OPT-OUT:

 

Where we use your personal information for mailing purposes, you will have the right to unsubscribe at any time. To unsubscribe, just click on the unsubscribe link in the marketing email that you receive from us. You can reach out to us  with a removal request by emailing us at info@hermoza.design

CHANGES TO THE PRIVACY POLICY:

 

We may amend this Privacy Policy at any time by posting the amended terms on the site. All amended terms will automatically take effect immediately on posting. Please check this space periodically to inform yourself of any changes. In continuing to use the site you confirm to accept the then current terms and conditions in full at the time of your site usage.